Frequently Asked Questions

Please read our FAQ before sending us a message.

Which payment methods are accepted in the Online Shop?

We accept all the payments made by the world’s leading credit and debit card brands, such as Visa and MasterCard.

How secure is shopping in the Online Shop? Is my data protected?

Shopping on Akavector is very secure. Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card, or bank details cannot be read by any third party. Payments made with credit cards will also be validated using the 3D secure procedure.

Do I receive an invoice for my order?

You should have received an invoice in the order confirmation email that we sent you right after your payment was processed. If you didn’t receive an email, it may have been filtered to your junk or spam folder if you have one, so we recommend that you check there.